Privacy Policy
Updated on: [22/09/2024]
Welcome to ShineyZone! At ShineyZone, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.shineyzone.com. By using our site, you agree to the terms outlined in this policy.
- Information We Collect
We may collect several types of information, including:
Personal Information: This includes details you provide directly to us, such as your name, email address, phone number, billing address, and shipping address. This information is collected when you create an account, place an order, subscribe to our newsletter, or contact us.
Usage Data: We automatically collect information about how you interact with our website. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data. This data helps us analyze trends and improve our services.
- How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: We use your data to process your orders, manage your account, and deliver the products you have purchased.
To Improve Our Website: We analyze usage data to understand how our customers engage with our site, allowing us to enhance the user experience and optimize our offerings.
To Communicate with You: We may use your information to send you updates about your order, respond to your inquiries, and inform you about promotions, news, and other relevant content.
- Data Sharing
At ShineyZone, we are committed to protecting your privacy. We do not sell, rent, or trade your personal information to third parties. The information we collect is used solely for our internal purposes to enhance your shopping experience. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee its absolute security.
- Your Rights
You have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion: You have the right to request the deletion of your personal information under certain circumstances.
Withdraw Consent: If we rely on your consent to process your information, you can withdraw that consent at any time.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: team@shineyzone.com
Cancellation, Refund, Return, and Shipping Policy for ShineyZone
Thank you for choosing ShineyZone! We want to ensure that you have a seamless shopping experience. Below are our policies regarding cancellation, returns, refunds, and shipping.
Cancellation Policy
Once you complete your purchase on our website, we do not allow cancellations. We encourage you to review your order carefully before finalizing your purchase to ensure it meets your expectations. If you have any questions before placing an order, please feel free to reach out to our support team.
Return Policy
At ShineyZone, we do not accept returns on any products sold. However, if you have an urgent issue with your order, please contact our support team within 24 hours of delivery. To facilitate your inquiry, you must provide a complete and uninterrupted video recording of the unboxing process. This recording should begin before you open the package and continue until the item is fully unboxed.
Important Note: Your request will only be considered if you contact us within 24 hours after delivery, and you must have the appropriate recording to verify your claim.
Refund Policy
All sales are final, and we do not offer refunds for any purchases. We take great care to ensure that product descriptions and images on our website accurately reflect the items available for sale. If you have any concerns about a product, please contact us before purchasing.
In the event of an urgent situation or extenuating circumstances that necessitate a refund, we will review your request and, if approved, process your payment within 7 working days. Thank you for your understanding!
Shipping Policy
At ShineyZone, we strive to provide fast and reliable shipping for our customers. Below are the details of our shipping policy:
Processing Time: Orders are typically processed within [1-3 business days]. During peak seasons or holidays, processing times may be extended.
Shipping Policy
At ShineyZone, we strive to provide fast and reliable shipping for our customers. Below are the details of our shipping policy:
Processing Time: Orders are typically processed within [1-3 business days]. During peak seasons or holidays, processing times may be extended.
Shipping Methods: We offer a variety of shipping options to meet your needs. You can select your preferred shipping method during checkout.
For standard shipping, we use India Post and provide free shipping via regular India Parcel Post. If you prefer faster delivery, you can choose Speed Post for a shipping charge of ₹150. Your satisfaction is our priority, and we aim to ensure your order reaches you in a timely manner!
Delivery Times: Estimated delivery times may vary based on your location and chosen shipping method. Once your order has shipped, you will receive an order confirmation on your email, along with tracking information sent via WhatsApp.(after shipping)
Shipping Costs: Shipping fees are calculated at checkout based on your chosen shipping method and the destination of your order.
For any inquiries regarding your order or our policies, please contact us at team@shineyzone.com.
Thank you for choosing ShineyZone, where we prioritize your satisfaction and privacy!
Terms and Conditions
Updated on: [27/9/2024]
Welcome to ShineyZone! By using our website and making a purchase, you agree to the following terms and conditions.
- Acceptance of Terms
By accessing our site, you confirm that you accept these terms. If you do not agree, please refrain from using our services.
- Sales Policy
All Sales Are Final: We do not offer refunds on any purchases. Please review product descriptions and images carefully before buying.
Contact Us: If you have questions about a product, reach out to us before making your purchase.
- Shipping Policy
Processing Time: Orders are typically processed within 1-3 business days. During peak seasons, processing may take longer.
Shipping Options:
Free Shipping: Standard shipping via regular India Parcel Post.
Faster Delivery: Choose Speed Post for ₹150.
Delivery Times: Estimated delivery time is within 7 to 15 days and by(Speed Post 4 To 7 days), depending on your location and chosen shipping method. You’ll receive tracking information via WhatsApp once your order ships.
- User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.
- Intellectual Property
All content on our website, including text, images, and logos, is owned by ShineyZone or its licensors and is protected by copyright and trademark laws.
- Limitation of Liability
ShineyZone is not liable for any indirect or consequential damages arising from your use of this site or products.
- Governing Law
These terms are governed by the laws of India. Any disputes will be handled in the courts of India.
- Changes to Terms
We may update these terms at any time. Changes will be effective immediately upon posting. Your continued use of the site signifies your acceptance of the new terms.
- Contact Us
For questions about these terms or your order, please contact us at:
Email: team@shineyzone.com
Thank you for choosing ShineyZone, where your satisfaction is our priority!