Cancellation, Refund, Return, and Shipping Policy for ShineyZone

Updated on: [22/09/2024]

Thank you for choosing ShineyZone! We want to ensure that you have a seamless shopping experience. Below are our policies regarding cancellation, returns, refunds, and shipping.

Cancellation Policy

Once you complete your purchase on our website, we do not allow cancellations. We encourage you to review your order carefully before finalizing your purchase to ensure it meets your expectations. If you have any questions before placing an order, please feel free to reach out to our support team.

Return Policy

At ShineyZone, we do not accept returns on any products sold. However, if you have an urgent issue with your order, please contact our support team within 24 hours of delivery. To facilitate your inquiry, you must provide a complete and uninterrupted video recording of the unboxing process. This recording should begin before you open the package and continue until the item is fully unboxed.

Important Note: Your request will only be considered if you contact us within 24 hours after delivery, and you must have the appropriate recording to verify your claim.

Refund Policy

All sales are final, and we do not offer refunds for any purchases. We take great care to ensure that product descriptions and images on our website accurately reflect the items available for sale. If you have any concerns about a product, please contact us before purchasing.

In the event of an urgent situation or extenuating circumstances that necessitate a refund, we will review your request and, if approved, process your payment within 7 working days. Thank you for your understanding!

Shipping Policy

At ShineyZone, we strive to provide fast and reliable shipping for our customers. Below are the details of our shipping policy:

Processing Time: Orders are typically processed within [1-3 business days]. During peak seasons or holidays, processing times may be extended.

Shipping Methods: We offer a variety of shipping options to meet your needs. You can select your preferred shipping method during checkout.

For standard shipping, we use India Post and provide free shipping via regular India Parcel Post. If you prefer faster delivery, you can choose Speed Post for a shipping charge of ₹150. Your satisfaction is our priority, and we aim to ensure your order reaches you in a timely manner!

Delivery Times: Estimated delivery times may vary based on your location and chosen shipping method. Once your order has shipped, you will receive an order confirmation on your email, along with tracking information sent via WhatsApp(after shipping)

Shipping Costs: Shipping fees are calculated at checkout based on your chosen shipping method and the destination of your order.

For any inquiries regarding your order or our policies, please contact us at team@shineyzone.com.

Thank you for choosing ShineyZone, where we prioritize your satisfaction and privacy!